With the economic and social development, people's clothing materials, colors, styles, accessory accessories and services are increasingly echoed with the entire social attitude and personality.
As an information symbol, apparel itself can convey information on the fashion of the times, cultural characteristics, and personal culture, knowledge, style, and social roles.
How to make more people wear more decent, better look, more suitable for their own clothes, Chinese people's suit manager Zhu Cailing said that based on meeting the needs of customers, service is the strong backing of branded clothing.
Wedding suits should pay special attention to service
“Many who are now buying suits are prepared to get married. Through our experience in modifying suits over the years, it has been found that 60% to 70% of young men will have significant weight gains after they get married, and a set of valuable suits will not be available. After a few months, it was not fit.†Zhu Cailing, the manager of the Chinese people’s suits, told reporters that in order not to allow the customer’s suit to wear only several times, she had modified hundreds of sets of suits for such customers in these years.
“I remember a customer a few days ago and we were all about to get off work. He hurried to the store and asked me to rush to change him and change suits. He was ready to send a friend to his relatives the day after tomorrow. It turned out that he got fat for 20 months. It's too heavy to get into a suit bought at the time of marriage.†Zhu Cailing said, “I gave him another measure, because I had fatten 20 kilos and caused his waistline, chest circumference and hip circumference to be enlarged. From clothes to trousers, we need to make overall changes based on the fat part. Looking at the customer's urgency, I didn't eat at night to work overtime to change him."
Zhu Cailing discovered that more and more customers like him have changed their suits after marriage.
“Each person's body type is different, and there is no uniform pattern and standard for the selection of suits. Our goal in this year’s national suits is to use customer satisfaction as our service standard. In the past, people were adapting to clothes. The sleeves are worn for a long time, but we are looking for every customer to wear a suit that they like and fit.â€
Create a new concept of the rate of group buying suits
Business wear is a combination of iconic, functional and practical, with industry characteristics and professional characteristics, can reflect the team spirit and dress culture of the iconic dress.
Nowadays, more and more units are beginning to give employees a uniform and uniform. “Now many units are buying staff clothing here.†Zhu Cailing said that group purchase has a problem of the fit rate. “Sometimes in the one month after receiving orders for a suit, the customer's size will change.â€
In order to be afraid of the weight of the customers during custom suits, and affect the upper body of the suit, Zhu Cailing told reporters that there was no signing confirmation for customers in the store's quantity list.
"Some shops will ask customers to sign and confirm after measuring the customer's body. Such a well-made suit must not be changed. After doing a good job, there will always be several customers who are not satisfied with the suit size (including the special body). Leaders also have inconveniences, but our store emphasizes suits that fit customers, so if customers change their weight during customization, we will unconditionally modify them to fit and satisfy.â€
Among the many team customers in the reception, a customer left a deep impression on Zhu Cailing.
“At that time, a school had found us to customize uniforms for teachers. Because there were more female teachers in this school and we hadn't uniformly made suits before, we provided a variety of good-looking suits and well-formed suits, as well as a combination of modifications. I hope every teacher can be satisfied.†Zhu Cailing said, “At that time, there was a teacher who was pregnant and couldn’t catch up with customized suits, but I didn’t expect that because I saw other colleagues wearing suits in our shop are special. The fit looks beautiful. She has just returned to her body and came to our shop to request a suit.†The school’s female employees never like to wear a suit and now wear a suit as a fashion to reflect the value and technical capabilities of the Chinese suit service.
For more than ten years, the Chinese people's suits have always adhered to the customer satisfaction as the standard, creating a new concept of suit fit, and won the favor of Pingdu consumers with the quality of clothing and perfect service.
At the dawn of the Golden Week, Pingdu’s suits were also reinstalled to create a brand new shopping environment for consumers.
“Every time during the renovation of our store, we had customers to buy suits and change suits. Even though we looked at the mess from the outside, customers still patiently tried and the customer’s turnover rate basically had no effect. This is also for our people. The trust and recognition of the suit." Zhu Cailing said.
In recent years, people have been pursuing the sublimation of branded apparel services, and Chinese people’s suits have also been leading the new concept of formalwear services. From the aspects of quality, layout, service, fit rate, and satisfaction rate of each customer, we strive to make every detail possible. To the best. For Chinese suits, service is their strongest backing.
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